Don't risk all the hard work you've put into building your business and brand

Customer and consumer trust can be fragile

  • Social media has doubled the impact of a reputation crisis in the last 18 years

  • 25% of companies won't survive a crisis

  • The biggest impact of an incident or product recall will be on your reputation

  • Most crisis management plans don't help in a crisis!

The key to crisis prevention is preparation

That means:

1. A plan that is actually useful

2. People that can implement that plan

3. Practice the plan to build confidence

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The key to crisis prevention is preparation

A major incident or product recall is a "bet the company" event!

You can't afford to leave it to chance.

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When you and your team are prepared, you will ...

  • Build a process you are confident will work in any potential crisis

  • Develop key leaderships skills - team facilitation, high-level problem-solving, strategy, communication

  • Meet the requirements of customers, regulators, insurers

  • Enhance your relationships with customers and consumers

  • Protect your brand - leave it in even better shape!

What our clients have to say

Mojgan Shadchehreh, Regulatory Compliance and Quality Manager, McPhersons Consumer Products

It works!

Mojgan Shadchehreh, Regulatory Compliance and Quality Manager, McPhersons Consumer Products

“We know this process works because we recently used it to manage a real incident. At a time when a number of key managers were away, our team were able to confidently use the process to manage a product recall and protect our business and brand.”
Andrew Bray, Head of Internal Audit and Risk Management, George Weston Foods Ltd

Practical tools that build capability

Andrew Bray, Head of Internal Audit and Risk Management, George Weston Foods Ltd

"Practical tools that have helped GWF lift capability and be better prepared for incidents.”
Jason Sheriff, CFO, Miraka Ltd

Provides confidence

Jason Sheriff, CFO, Miraka Ltd

"provides the confidence that we’ll be able to respond should a crisis situation occur."

5 easy to apply learning modules

The complete toolkit to build your program

Each module contains:

* short video lessons,

* checklists & workbooks,

* customisable section for your plan

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5 easy to apply learning modules

Online coaching & masterclasses

To help you apply the learning materials to your business

* One-on-one coaching sessions with an experienced consultant

* Online masterclasses to go deeper into key components

Online coaching & masterclasses

Exercises and simulations

Exercises and simulations to help you practice what you're learning in a realistic environment

Our unique online simulation program enables you to:

* Try processes and skills and get feedback

* Build confidence

* Apply your skills in a realistic environment

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Exercises and simulations

Investment options

Protect your business with one payment and save, or spread payments over 12 months