Preventing a reputation crisis
If you are in the food or consumer goods business, an incident or product recall can escalate into a crisis that could have a devastating impact on the reputation of your business and brands. This FREE mini-training series will show you how to avoid the common mistakes even large companies make!
Key Outcomes
By the end of this mini-training series you will be able to:
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improve your crisis management plan so that it will actually provide useful guidance to you and your team,
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respond well when an incident first happens, including your initial response on social media,
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better understand and manage the reactions of customers and consumers,
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develop a response strategy that will not only prevent a crisis but enhance your reputation,
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communicate confidently and effectively, particularly over social media
Pricing
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Free
Get prepared!
Be confident that when an incident happens, your team will have the processes and skills to prevent it from escalating into a crisis.
