The right PERSPECTIVE - an attitude that drives action and communication, not trying to ride it out in a bunker
A concise PLAN that provides the right guidance and is actually useful when an incident occurs
PEOPLE that have the skills to implement your plan when an incident happens or a product recall becomes necessary
Have PRACTICED implementing the plan in a realistic simulation exercise - that includes social media engagement!
Andrew Bray, Head of Internal Audit and Risk Management, George Weston Foods
"Building our capabilities"
Sarah Dalziel, General Manager HSEQ & People, Cheetham Salt
Mojgan Shadchehreh, Regulatory Compliance and Quality Manager, McPherson's Consumer Products
Jason Sheriff, CFO, Miraka Ltd
Know you're doing it right. Don't wait for a real crisis to find your flaws!
Full social media simulation included - full mock up of your Facebook and Twitter page that you need to respond in real time!
Instant feedback and guidance on how you can improve your response.